Website Privacy Policy

Last updated: 6 August 2026

1. About This Privacy Policy

This privacy policy explains how NT Interiors collects, uses, stores and protects personal information obtained through the website:

https://ntinteriors.co.uk/

This policy applies specifically to personal information collected through the website. It does not describe every way in which NT Interiors may process personal information through its wider business activities.

For the purposes of UK data protection law, NT Interiors is the controller of personal information collected through this website.

Questions about this privacy policy or the use of personal information can be sent to:

Email: hello@ntinteriors.co.uk

2. Information We Collect

The information collected depends on how you use the website.

Information You Provide

When you contact NT Interiors through the website, by email or through another website enquiry method, we may collect:

  1. Your name.

  2. Your email address.

  3. Your telephone number.

  4. The information contained within your message or enquiry.

  5. Information you provide about a property, room, project or service requirement.

  6. Records of correspondence between you and NT Interiors.

  7. Your marketing preferences, where applicable.

Please avoid submitting confidential, sensitive or special category information through general website enquiry forms unless it is necessary for your enquiry.

Information Collected Automatically

When you visit the website, certain technical information may be collected automatically through server logs, cookies and similar technologies.

This may include:

  1. Your device type.

  2. Your operating system.

  3. Your browser type, version and language.

  4. Your Internet Protocol address.

  5. Your approximate geographic location.

  6. The pages you visit.

  7. The links you select.

  8. The amount of time you spend on particular pages.

  9. The website or source that referred you to the website.

  10. The date and time of your visit.

  11. Cookie identifiers and consent preferences.

  12. Technical information used to protect the website against suspicious or malicious activity.

Some of this information may not identify you directly. However, it may still be treated as personal information when it can be connected with you or your device.

3. How We Collect Information

Personal information may be collected when you:

  1. Complete a contact form.

  2. Request information about a service.

  3. Contact NT Interiors using an email address or telephone number displayed on the website.

  4. Interact with the website or its features.

  5. Accept, reject or manage cookies through the cookie consent banner.

  6. Follow links to or from social media platforms or other websites.

Technical information may also be collected automatically by the website hosting provider, security services, analytics services and other authorised website technology providers.

4. How We Use Personal Information

NT Interiors may use information collected through the website for the following purposes:

  1. Responding to an enquiry. This processing may be necessary to take steps at your request before entering into a contract or may be based on our legitimate interests.

  2. Providing information you have requested. This processing may be necessary to take steps at your request before entering into a contract.

  3. Discussing a potential project or service. This processing may be necessary to take steps before entering into a contract or may be based on our legitimate interests.

  4. Managing website communications. This processing is generally based on our legitimate interests.

  5. Operating and maintaining the website. This processing is generally based on our legitimate interests.

  6. Protecting the website against fraud, misuse or security threats. This processing may be based on our legitimate interests or a legal obligation.

  7. Diagnosing technical problems. This processing is generally based on our legitimate interests.

  8. Measuring website performance and understanding visitor behaviour. This processing will be based on consent where consent is required by law.

  9. Remembering your cookie preferences. This processing may be necessary to comply with a legal obligation or may be based on our legitimate interests.

  10. Complying with legal and regulatory requirements. This processing is based on a legal obligation.

  11. Establishing, exercising or defending legal claims. This processing may be based on our legitimate interests or a legal obligation.

  12. Sending marketing communications requested through the website. This processing may be based on consent or legitimate interests where permitted by law.

Where NT Interiors relies on legitimate interests, it considers whether the processing is necessary, reasonable and proportionate, and whether your rights and interests override those interests.

Where consent is the lawful basis, you can withdraw your consent at any time. Withdrawal will not affect any processing that took place before consent was withdrawn.

5. Contact Forms and Enquiries

When you submit an enquiry through the website, the information you provide may be used to:

  1. Review and respond to your enquiry.

  2. Contact you using the details you have supplied.

  3. Discuss the services or project information requested.

  4. Maintain an appropriate record of the communication.

  5. Take steps towards providing a quotation or entering into a contract where requested.

Information submitted through a contact form may be transmitted through the website, stored within the website database or sent to an authorised email account.

You should only provide information that is relevant to your enquiry.

6. Cookies and Similar Technologies

The website uses cookies and may use similar technologies such as scripts, tags, pixels or local storage.

Cookies are small files or pieces of information stored on or accessed from your device. They can help a website operate correctly, remember preferences, understand how visitors use the website and provide embedded or personalised content.

The website may use the following categories of cookies:

  1. Strictly necessary cookies. These cookies are required for website security, basic functionality, consent management and essential features.

  2. Preference cookies. These cookies remember choices such as language, display settings or cookie preferences.

  3. Analytics cookies. These cookies help measure website traffic, performance and visitor interactions.

  4. Functional cookies. These cookies support additional website functions, embedded content or third party services.

  5. Advertising cookies. These cookies may be used to measure advertising activity or support personalised advertising where such services are used.

Strictly necessary cookies may be used without consent where they are required to provide the website or a feature requested by the visitor.

Non essential cookies and similar technologies will only be used where the necessary consent has been obtained, unless their use falls within a specific legal exemption and all conditions of that exemption are satisfied.

Cookie Consent

The website uses a cookie consent banner or preference tool.

Depending on the options available, you may be able to:

  1. Accept cookies.

  2. Reject non essential cookies.

  3. Select particular cookie categories.

  4. Review or change your preferences.

  5. Withdraw consent previously provided.

Rejecting non essential cookies should not prevent access to the main content of the website, although some optional features may not function correctly.

The cookie banner or cookie settings should provide further details about the cookies currently in use, their providers, purposes and durations.

You can also control cookies through your browser settings. Blocking all cookies may affect the operation of some website features.

7. Website Analytics

The website may use analytics services to understand how visitors find and use it.

Analytics information may include:

  1. The pages you visit.

  2. The approximate duration of your visit.

  3. The type of device and browser you use.

  4. Your approximate geographic area.

  5. The source through which you reached the website.

  6. General interaction and website performance information.

Where analytics technologies require consent, they will not be activated until the appropriate consent has been provided through the cookie consent mechanism.

Analytics information may be used to assess website performance, improve content, identify technical problems and understand how the website is being used.

8. Marketing Communications

NT Interiors will only use information collected through the website for email or electronic marketing where there is an appropriate lawful basis and the relevant electronic marketing rules have been followed.

Where marketing is based on consent, you can withdraw that consent at any time.

Every marketing email should include an appropriate method for unsubscribing. You can also object to direct marketing by contacting:

hello@ntinteriors.co.uk

You have an absolute right to object to the use of your personal information for direct marketing purposes.

Service related messages and direct responses to enquiries are not normally considered marketing communications.

9. Sharing Personal Information

Personal information collected through the website may be shared with carefully selected service providers where this is necessary to operate, secure or maintain the website.

These recipients may include:

  1. Website hosting providers.

  2. Website developers and maintenance providers.

  3. Email and communication providers.

  4. Contact form and spam prevention providers.

  5. Website security and backup providers.

  6. Cookie consent and preference management providers.

  7. Analytics providers where analytics services are enabled.

  8. Professional advisers, insurers or legal representatives.

  9. Public authorities, courts or regulators where disclosure is required by law.

Service providers should only receive the information needed to perform their services and should process it in accordance with appropriate contractual, confidentiality and security obligations.

NT Interiors does not sell personal information collected through the website.

10. Third Party Content and Services

The website may contain content or features provided by other organisations.

These may include:

  1. Embedded maps.

  2. Videos.

  3. Social media feeds or sharing buttons.

  4. Review platforms.

  5. Booking or enquiry tools.

  6. Analytics or security services.

  7. Links to external websites.

These organisations may collect information about you when you interact with their services. Their use of personal information is governed by their own privacy policies and cookie practices.

Where consent is required for third party content or technologies, the content should remain blocked until the appropriate consent has been provided.

11. Links to Other Websites

The website may contain links to websites operated by third parties.

NT Interiors is not responsible for the privacy, security, availability or content of external websites.

You should review the privacy policy of any external website before providing personal information.

A link from this website does not necessarily represent an endorsement of the external website or its privacy practices.

12. International Data Transfers

Some website service providers may process or store information outside the United Kingdom.

Where personal information is transferred internationally, NT Interiors will take reasonable steps to ensure that an appropriate transfer mechanism is used where required.

Depending on the destination and circumstances, this may include:

  1. Transferring information to a country recognised by the UK Government as providing an adequate level of data protection.

  2. Using approved contractual safeguards.

  3. Using the UK International Data Transfer Agreement.

  4. Using the UK Addendum to approved standard contractual clauses.

  5. Using another transfer mechanism permitted by UK data protection law.

You may contact NT Interiors for further information about the safeguards relevant to your personal information.

13. How Long Information Is Retained

Personal information is not kept for longer than reasonably necessary for the purpose for which it was collected.

Retention periods may depend on:

  1. The nature of the information.

  2. Whether an enquiry developed into a customer relationship.

  3. The length of time needed to respond to or manage an enquiry.

  4. Legal, tax, insurance or regulatory requirements.

  5. The need to establish, exercise or defend a legal claim.

  6. Website security and technical requirements.

The following general retention principles may apply:

  1. General or unsuccessful website enquiries will be retained only for as long as reasonably necessary to respond to and manage the enquiry.

  2. Enquiries connected with a project or service may be retained for the duration of the relationship and for any relevant legal retention period.

  3. Website security logs will usually be retained for a limited technical or security period.

  4. Cookie consent records may be retained for as long as necessary to record preferences and demonstrate compliance.

  5. Analytics information may be retained in accordance with the selected analytics settings and the relevant provider’s arrangements.

  6. Website backups may be retained until they are securely overwritten or deleted through the normal backup cycle.

Information may be retained for longer where this is required by law, necessary for an active complaint or dispute, or needed to protect legal rights.

When personal information is no longer required, it will be deleted, anonymised or securely disposed of.

14. Protecting Personal Information

NT Interiors takes reasonable technical and organisational measures to protect personal information collected through the website.

These measures may include:

  1. Encrypted website connections using SSL or TLS.

  2. Access controls and password protection.

  3. Software, theme and plugin updates.

  4. Website security monitoring.

  5. Spam and malicious traffic protection.

  6. Secure hosting arrangements.

  7. Website backups.

  8. Restricted access to personal information.

  9. Appropriate arrangements with website service providers.

No website or electronic transmission method can be guaranteed to be completely secure.

Visitors should take care when submitting information online and should avoid sending unnecessary confidential information through general contact forms.

15. Your Data Protection Rights

Depending on the circumstances and lawful basis used, you may have the following rights.

The Right to Be Informed

You have the right to receive clear information about how your personal information is collected and used.

The Right of Access

You may ask for confirmation that your personal information is being processed and request a copy of that information.

The Right to Rectification

You may ask for inaccurate personal information to be corrected or incomplete information to be completed.

The Right to Erasure

You may ask for personal information to be deleted in certain circumstances.

The Right to Restrict Processing

You may ask for the use of your personal information to be restricted in certain circumstances.

The Right to Object

You may object to processing based on legitimate interests in certain circumstances.

You have an absolute right to object to processing for direct marketing.

The Right to Data Portability

Where the relevant conditions apply, you may ask to receive personal information you provided in a structured, commonly used and machine readable format.

You may also be able to request that the information is transferred to another organisation.

The Right to Withdraw Consent

Where processing is based on consent, you may withdraw that consent at any time.

Rights Relating to Automated Decisions

You may have rights relating to decisions made solely through automated processing that produce legal or similarly significant effects.

NT Interiors does not intend to make significant decisions about website visitors solely through automated processing.

Not every right applies in every situation. NT Interiors may need to verify your identity before responding to a request.

Requests can be sent to:

hello@ntinteriors.co.uk

There is normally no charge for exercising a data protection right.

A reasonable fee may be charged, or a request may be refused, where the law permits this because a request is manifestly unfounded or excessive.

16. Complaints

Questions or concerns about the use of personal information should initially be sent to:

hello@ntinteriors.co.uk

NT Interiors will aim to investigate and respond appropriately.

You also have the right to complain to the Information Commissioner’s Office, which is the independent UK regulator responsible for data protection.

You are encouraged to contact NT Interiors first so that there is an opportunity to address your concerns directly.

17. Children’s Information

The website is intended for a general audience and is not designed specifically for children.

NT Interiors does not knowingly use the website to collect personal information directly from children.

A parent or guardian who believes that a child has submitted personal information should contact:

hello@ntinteriors.co.uk

Appropriate steps will be taken to review and, where necessary, delete the information.

18. Changes to This Privacy Policy

This privacy policy may be updated to reflect:

  1. Changes to the website.

  2. Changes to cookies, analytics or other website technologies.

  3. Changes to service providers.

  4. Changes to data protection law or regulatory guidance.

  5. Changes to the way information is collected or used.

The latest version will be published on this website.

The date shown at the top of the policy indicates when it was last updated.

19. Contact Information

For questions, requests or concerns relating to this website privacy policy or personal information collected through the website, contact:

NT Interiors

Website: https://ntinteriors.co.uk/

Email: hello@ntinteriors.co.uk